FAQ

Frequently Asked Questions

 

I have signed up. What happens next?

Your referee/s will be contacted and asked to vouch for you. When one or two references have been received and verified, a matchmaker will be selected for you, according to your location. Once you have been accepted by a matchmaker, you will receive their contact details so that you can keep in touch with them. Your matchmaker will begin to search for matches for you, share profiles with you, and make introductions based on mutual interest.

 

After signing up, how long do I have to wait before the matchmaking process begins?

This depends on how long it takes for your first reference to be received and verified.  

 

What's the difference between krishnamarriage.com and other devotee marriage websites?

Krishnamarriage.com is a private matchmaking service and profiles are not publicly displayed on the website. Clients can contact each other only after they have been introduced by their matchmaker. Another difference is that we require one to two verified references for every applicant to ensure the integrity of our clients.

 

What's new about the new krishnamarriage.com?

Matchmaking is now quicker, easier, and more efficient with the new search filters that have been created to find all potential matches in one go, according to your stated preferences. Additionally, with the new customer relationship management system, all activities will be logged on your account, so that admin and matchmakers will be able to serve you better by having access to view your status and the history of activities on your account.

 

Why do we have to pay a registration fee?

The registration fees are needed to pay for new upgrades as well as future developments that we are planning, to continue to improve our service to you.

 

Can we pay in any currency?

Our payment provider accepts most international currencies.

 

Do you accept both debit and credit cards?

Yes

 

Why do some matchmakers charge an additional fee?

Matchmakers are not paid by www.krishnamarriage.com and so they are allowed to charge a separate limited fee for their services. This fee will not be paid through the website but will be a private transaction between you and your matchmaker. 

 

How do I log in to my account?

You cannot log in to your account currently. The 'login' button is only for admin and matchmakers. The next phase of our development will include a facility for clients to log in to their accounts and update their details.

 

How do I update my details currently?

You can send your updates to [email protected] and admin will update your details on the database

 

How do I delete my account?

You can send your request to [email protected] and your account will be deleted

 

Can I choose my own matchmaker?

Matchmakers are usually assigned to clients according to geographical location for practical purposes. If you would like to choose your matchmaker yourself because you already have a relationship with that person, you can submit your request to [email protected] and we will arrange it

 

Can I change my matchmaker?

If you are not happy with the service provided by your matchmaker, you can request to be switched to another matchmaker